MAIN MENU

Shipping and Delivery

Thanks for stopping by! All you need to know about our delivery times can be found right on this
page:

  • The delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you

Standard shipping process

  • Business days are from Monday to Friday, and do not include weekends or public holidays.
    Nevertheless, we do attempt delivery on Saturdays.
  • For example an order placed on Monday for Zone 1 will arrive between Tuesday and Friday. The same order placed on Friday would arrive between Saturday and Wednesday the following week.
    However, Same day delivery is possible within zone 1 if your orders are placed before 12pm

Zone 1: DELIVERED WITHIN:
2 – 3 BUSINESS DAYS

Zone 2 & 3: DELIVERED WITHIN:
3 – 6 BUSINESS DAYS

Zone 4, 5 & 6: DELIVERED WITHIN:
6 – 9 BUSINESS DAYS

Domestic zones

Zone 1

Dagoretti North – Gatina / Kawangware/ Kilileshwa / Kilimani
Dagoretti South – A.S.K. Showground/ Adams Arcade / Dagoretti Corner/ Mutu-ini/ Ngand'o/ Riruta / Waithaka/
Ruthimitu/ Wanye
Embakasi Central – Chokaa / Kayole / Komarock / Donholm
Embakasi East – Embakasi / Utawala/ Njiru / Mihang'o / Ruai
Embakasi North – Dandora / Kariobangi North
Embakasi South – Bunyala Road / South B/ Imara Daima / Kware / Kwa Njenga / Kwa Reuben / Pipeline/ Landimawe
Embakasi West – Kariobangi South / Mowlem / Umoja
Gigiri – Gigiri / Kyuna / Spring Valley
Kamukunji – California / Eastleigh North / Eastleigh South / Madiwa / Pumwami/ Airbase
Kangemi – Lower Kabete / Kangemi
Karen
Kasarani – Clay City / Kasarani / Mwiki
Kibra – Jamhuri / Laini Saba / Lindi / Makina / Sarangombe / Woodley
Langata – Dam Estate / Nyayo Highrise/ Mbagathi Way / Ngumo/ Nairobi West / South C/ Otiende / Southlands / St
Mary's
Makadara – Bahati / Hamza / Harambee / Makongeni / Maringo / Viwandani
Mathare – Hospital / Huruma / Kiamaiko / Mbatini / Mlango Kubwa / Ngei
Roysambu – Githurai / Kahawa Sukari / Kahawa Wendani/ Kahawa West / Roysambu / Zimmerman
Ruaraka – Babadogo / Lucky Summer / Mathare North / Survey / Utalii
Starehe – Kariokor / Ziwani/ Ngara / Pangani
Upperhill – Community / Hospital Road / KNH/ Elgon Road / Lower Hill / Kiambere Road / Mara Road
Westlands – Kikuyu / Mountain View / Wangige/ Highridge / Parklands

Zone 2

Kajiado North – Kitengela
Kajiado North – Ongata Rongai
Juja, Ruiru, Thika Town, Machakos Town
Kabete – Gitaru/ Muguga/ Nyadhuna/ Kabete/ Uthiru
Kiambaa – Banana Hill/ Cianda/ Karuri/ Kiamba/ Ndenderu/ Muchatha/ Kihara/ Ruaka
Kiambu – Garden Estate / Thome Estate 1& 2 / Marurui / Mirema Drive/ Kenya Forestry Services / CID HQ /
Ridgeways/ Kiambu Town / Githunguri/ Muthaiga North / Muthaiga/ Nova / Kirigiti / Ndenderu/ Runda / Fourways /
Edenville/ Thindigua / K.I.S.T / Morning Star / Windsor
Mavoko – Athi River / Syokimau / Mlolongo

Zone 3 Kisumu Central – Railways / Migosi / Kaloleni / Kondele / Nyalenda B

Kisumu East – Mamboleo / Manyatta / Nyalenda A / Nyamasaria
Kisumu West – Kicomi / Pipeline / Bandani / Brightlight / Kisumu International Airport
Mombasa-Changamwe, Jomvu, Kisauni, Likoni, Mvita, Nyali, malindi
Nakuru Town East – CBD / pipeline/ Barnabus / Umoja 1
Nakuru Town West – Langalanga / Kaptembwa / Ngata bridge / Kiamunyi
Eldoret Central – Iten Road / Kimumu / Sogomo / University of Eldoret
Eldoret East – Nairobi Road / Kisii University / Kapsoya / Poa Place / M.T.R.H
Eldoret North – Uganda Road / West Indies / Road Block / Moi Universty West Campus / Tairi Mbili / Maili Nne
Eldoret South – Kisumu Road / Elgon View / Langas / Kapseret / Eldoret Intl Airport
Eldoret Town

Zone 4

Kieni – Mweiga/ Mwiyogo / Endarasha / Gakawa / Gatarakwa / Mugunda / Naro Moru / Kiamathaga / Thegu River
Mathira – Iria-in / Kirimukuyu / Konyu / Magutu / Ngorano/ Karatina – Commercial Ward / Hospital / Market / Railway
/ Residential Ward / Stadium
Nyeri Town – Chania / Kamakwa / Karia / Mukaro / Nyeri Central/ Gatitu / Muruguru/ Kiganjo / Kirichu/ Nyaribo

Zone 5

Baringo, Bomet, Bungoma ,Busia, Elgeyo-Marakwet,Embu, Isiolo, Kajiado, Kakamega, Kericho, Kiambu, Kilifi,
Kirinyaga, Kisii, Kisumu, Kitui, Kwale, Laikipia, Machakos,Makueni, Meru, Murang'a, Nakuru, Nandi, Narok,
Nyamira, Nyandarua, Nyeri, Samburu, Siaya, Taita-Taveta, Tana River, Tharaka-Nithi, Trans-Nzoia, Uasin Gishu,
Vihiga

Zone 6 Garissa, Homa Bay, Lamu, Mandera, Marsabit, Migori, Turkana, Wajir,West Pokot

International zones
Zone 7 Uganda- Kampala
Rwanda- Kigali
Tanzania- Dar- es – salam
Ethiopia –Addis Ababa
South Sudan- Juba

To track your order, simply click here.

How to collect

Free delivery

Pick up At the shop – Kasarani, Kasarani Biashara centre, 1st floor suite B4
within the CBD At your office or street
For Nairobi down town Pick up at Kimathi house

Zone 1
Hand delivery- pick up at the specific shopping centre
Home/ Door delivery-
Zone 2- 6
Preferred matatu sacco / bus courier service
Other courier service

  • EMS
  • WELLS FARGO
  • G4S

Zone 7
Preferred bus courier service
Other courier service

  • EMS
  • WELLS FARGO
  • G4S
  • Payment

Enjoy convenience security, real time payments using mpesa